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This Privacy Policy explains how The Lumbini Exports collects, processes, and protects your information when you browse our website or submit an inquiry for stone quotations.
We collect personal and business information that you voluntarily provide to us when you submit a quotation inquiry through our 'Request a Quote' form or contact us via email.
This information may include: your full name, company or architectural firm name, business email address, international telephone or WhatsApp number (if provided), destination country, target stone variety, required quantity and dimensions, target delivery terms (Incoterms), and any architectural project notes you choose to share.
The Lumbini Exports collects and processes your information solely for legitimate commercial business purposes, specifically to:
• Evaluate your stone cutting, slab calibration, and architectural specifications. • Calculate itemized wholesale price estimates and freight logistics (FOB or CIF). • Communicate directly with you regarding your request and provide technical product data. • Manage our commercial relationship and fulfill subsequent stone supply agreements.
We do not sell, rent, lease, or trade your personal or business contact information to third parties for marketing purposes.
All data submitted through our quotation forms is encrypted in transit using standard Transport Layer Security (TLS/HTTPS).
Quote inquiries are transmitted directly to our sales and technical estimation team via a specialized transactional email delivery service provider (Resend). Inquiries are held in secure email systems accessed only by authorized personnel responsible for quoting and order execution.
We retain your inquiry details and contact information for as long as necessary to fulfill the commercial purpose for which it was gathered, including responding to quote requests, maintaining commercial records, and satisfying applicable tax, accounting, or legal requirements under Indian law.
You have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or request the deletion of your contact records from our active communications list.
To exercise any of these rights, or if you have questions regarding our data practices, please email our administrative team at thelumbiniexports@gmail.com. We will respond promptly to verified requests.
The Lumbini Exports may update this Privacy Policy periodically to reflect operational, technological, or legal changes. The 'Last Updated' date at the top of this document indicates the effective date of the current version.
For privacy-related questions, please contact: The Lumbini Exports Registered Office: H.No. 2-8-14/301, Waddepally, Hanamkonda, Telangana, India Email: thelumbiniexports@gmail.com